Terms of Service
Last updated: 2026/02/03
Company Registration Information
Company Name: Zhijiang Huixingyun Trading Co., Ltd.
Company Address: Workstation A2927, No. 30 Jinshi Road, Dongshi Town, Zhijiang City, Yichang City, Hubei Province
Legal Representative: Peng Shuangwen
Date of Establishment: January 4, 2026
Mobile Number: 19202541947
Unified Social Credit Code: 91420583MAK4LF2PXY
Welcome to Tre-Pix, operated by Zhijiang Huixingyun Trading Co., Ltd. By accessing our website and purchasing products, you agree to comply with the following terms and conditions. These terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, or contributors of content.
1. General Information
- Company Name: Zhijiang Huixingyun Trading Co., Ltd.
- Legal Representative: Peng Shuangwen
- Established Date: January 4, 2026
- Contact Information:
- Mobile: +86 19202541947
- Email: service@mail.tre-pix.com
- Address: Workstation A2927, No. 30 Jinshi Road, Dongshi Town, Zhijiang City, Yichang City, Hubei Province
2. Order Processing
- Orders are processed within 1-2 business days after payment confirmation. You will receive an email notification once your order has been dispatched.
3. Shipping Policy
- We offer free shipping on all products within the contiguous 48 states of the United States. This does not include Alaska, Hawaii, U.S. Protectorates, APO/FPO addresses, or P.O. Boxes.
- The estimated delivery timeframe is 12-15 business days from the date of dispatch.
4. Return and Exchange Policy
- Due to the nature of food products, returns and exchanges are only accepted for items that are defective, damaged upon arrival, or incorrect. Please contact us within 14 days of receipt to initiate a return or exchange.
- Items must be unused, in their original packaging, and accompanied by proof of purchase.
- To initiate a return or exchange, please contact our customer service team at service@mail.tre-pix.com.
5. Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7 business days and will be credited back to your original payment method.
6. Customer Support
- Our customer service team is available Monday through Friday, from 9 AM to 6 PM (excluding weekends and public holidays). We strive to respond to all inquiries promptly.
7. Payment Methods
- We accept Visa, MasterCard, American Express, Klarna, and PayPal for seamless and secure transactions.
8. Legal Compliance and Governing Law
- These terms and conditions are governed by the laws of China. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts located in Zhijiang City, China.
9. Changes to Terms of Service
- We reserve the right to update or modify these terms at any time. Changes will be posted on this page, and it is your responsibility to review these terms periodically.
10. Limitation of Liability
- In no event shall Tre-Pix or its affiliates be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use or inability to use our services or products.
11. Intellectual Property Rights
- All content, including text, graphics, logos, images, and software on this website, is the property of Zhijiang Huixingyun Trading Co., Ltd. and is protected by international copyright laws.
12. User Responsibilities
- By using our site, you agree to provide accurate information, abide by our policies, and comply with all applicable laws regarding online conduct.
Your use of our site and services constitutes acceptance of these terms. For questions or concerns, please contact us at service@mail.tre-pix.com.
Thank you for choosing Tre-Pix! Enjoy shopping for high-quality food products with us.